Privacy policy

Privacy Policy

Effective Date:  01  April 2025
Website: www.shop.berryta.com
Brand Owner: Berryta Group

At Berryta, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase through any of our official platforms.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping/billing address

  • Payment details (secured via payment gateways)

b. Order & Transaction Details

  • Products viewed and purchased

  • Return & exchange requests

  • Customer service interactions

c. Technical Information

  • IP address

  • Browser type & device information

  • Cookies and tracking data

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Provide customer support

  • Offer personalized product recommendations

  • Send promotional messages, offers, or updates (only if opted in)

  • Improve our website and customer experience

  • Ensure compliance with legal obligations

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

  • Trusted third-party partners (e.g., logistics, payment gateways)

  • Service providers for website operations and analytics

  • Legal authorities if required by law or to protect our rights

4. Data Protection & Security

Your personal data is stored on secure servers, and we implement encryption, firewalls, and other security measures to protect your data.
All payment transactions are handled by secure third-party payment gateways and are not stored on our servers.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Track user behavior for analytics

  • Personalize content and offers

  • Improve navigation and speed

You can disable cookies via your browser settings, though it may affect site performance.

6. Your Rights

You have the right to:

  • Access or correct your personal information

  • Request deletion of your account

  • Opt-out of promotional emails or SMS

To exercise these rights, email us at: support@berryta.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

8. Children's Privacy

We do not knowingly collect data from anyone under the age of 18. If we discover such data has been collected, we will delete it immediately.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated “Effective Date.”

Contact Us

For any questions, concerns, or requests related to this Privacy Policy:
📧 support@berryta.com